1. How to ask for a switch
Send the request from Settings → Organization → Export or to legal@brivio.ro. The notice period is at most 2 months; you may name an earlier date.
We confirm the request within 5 business days and tell you which formats we are preparing.
2. Transition period
The transition lasts at most 30 days from the end of the notice period. If that is not technically possible, we tell you within 14 days, with reasons, and set a period of at most 7 months. The Service continues at the same level throughout.
3. What you export and in which format
- Accounting: SAF-T D406 (XML), trial balances and ledgers (XLSX, CSV).
- Issued and received invoices: UBL 2.1 / RO_CIUS (XML) and PDF, including SPV receipts.
- Contacts, products and stock: CSV.
- Uploaded documents: the original files, in a ZIP archive, with the folder structure.
- Contracts: the signed PDF and the signature audit trail (JSON).
- Organization settings, numbering series and chart of accounts: JSON.
4. Charges
We charge no switching or data-egress fees, either before or after 12 January 2027.
5. After you leave
Your data stays available for export for at least 30 days after the transition ends, then is deleted per our retention schedule, except what the law requires us to keep.